Policies

Please review all Policies below before booking.

Deposit

A $50 non-refundable deposit is required to confirm all appointments. Once deposit request has been sent, your appointment spot will be held for 24 hours, during which you will need to pay your deposit. If not paid, your appointment spot will be released for new bookings. Appointments made within 24 hours of requested time are considered an emergency appointment and will incur a $50 same day booking fee. (Please see Fees section below for additional fees that may be incurred).

All deposits are NON-REFUNDABLE.

Service Requests

All services are booked through the appointment request form and will be reviewed on Thursdays and Sundays. Francheska will follow up with a consultation call. A consultation call lasts 15 minutes. I hold my consultations on Thursdays and Sundays. Please have all your questions ready. If you need additional time, please request a 45 minute consultation. This is for clients that are unsure of what style to choose, what may best suit them, or any concerns they may want to share. I want to make sure you are getting a service that you love, and this can take time to ensure.

If you need an appointment before the upcoming Sunday from the requested booking time, please reach out to Francheska via phone.

Appointments made within 24 hours of requested time are considered an emergency appointment and will incur a $50 same day booking fee. Appointments made that may extend past working hours or start before working hours will incur an additional $50 fee. (Braider will make this notice aware to client during consultation call).

Thursdays and Sundays are closed for booking. However, if an appointment request is accepted by braider for one of these days, it will incur an additional $50 fee. Please review deposits for next steps.

I do service kids! Please make sure to make this clear when requesting an appointment.

Fees

45 minute Consultation - $30

Outside normal business hours fee - $50

Emergency same-day appointment fee - $50

Squeeze-in fee - $50

Style change after appointment has already been made and confirmed via consultation - $50

Wash & blow out fee - $20-$30 (depending on length of hair)

ACV pre-rinse - $15

Product fee - $10

Cancellations

All cancellations must be made 48 hours prior to scheduled appointments. As a client, it is your responsibility to get in touch with Francheska via phone call for any cancellation needs. Francheska understands that emergencies can occur and will work with clients to rebook appointment (as her schedule permits). However, appointments must be rebooked within 2 weeks of cancellation for deposit to be transferable. Any misuse or abuse of appointment cancellation assistance will render individuals ineligible for any future appointments.

Payment

Service prices are created for each individual, and are based on length and size of styles requested. Francheska will provide individual pricing and more information during consultation.

Day of Service Requirements

A confirmation email will be sent once deposit has been made. Confirmation email will include location of appointments and other precautions for services. Per confirmation email- Please arrive to your appointment with your hair thoroughly washed & blow dried-out. Your hair must be product free, no grease or oil. If your hair isn’t detangled properly or blown out, this service will be provided for a $20-$30 additional fee.

If you would like the hair to be treated with an ACV pre-rinse, please let me know at the time of your consultation. This is an additional $15 fee.

Hair washing services WILL NOT be provided unless discussed prior. Additionally, clients are asked to bring a new jars of the following products:

- EZEdges Moroccan Argan Edge Control Gel - 5.3oz

- Eco Style Olive Oil Gel - 8 oz (other types acceptable)

These products are absolutely necessary. They can be provided for an additional $10 fee. If you need these to be provided, please note in the appointment request.

As for hair, I use FreeTress Prestretched Braiding Hair or Ruwa X-Pression Pre Stretched Braiding Hair

Appointment duration will vary- with consideration of size, length and complexity of style. Please keep in mind that the proposed duration of appointment stated on the service page is just an estimate.

****For safety in this health climate: please if you feel sick, do not come. Please arrive with a face mask. You will be required to wash your hands upon entry and wipe down computers and phone with disinfecting wipes.